Majestic Theatre Rules

We always recommend checking with the venue directly for a full list of the latest rules and information, as venue rules may be subject to change.

Attending the Majestic Theatre Dallas should be a happy and memorable experience for everyone lucky enough to visit. To make sure that it is also a safe experience, there are rules and policies in place that you need to abide by. Here we have summarized the key information to understand when planning your visit:

Security protocols

You are not allowed to take a bag that is larger than 10x10x10 inches into the theater. This means suitcases, most backpacks and large purses will not be allowed past security checks. 

Prohibited items 

To ensure the safety and security of all attendees, the Majestic Theatre Dallas has a list of prohibited items that you are not allowed to take into the venue. If you have any of these items on your person, the venue reserves the right to refuse you access:

» Outside food & beverage of any kind

» Weapons of any kind, including concealed firearms, knives, pepper spray, or anything deemed a weapon by venue staff

» Umbrellas, lawn chairs, towels, lawn blankets.

» Coolers, personal water bottles, plastic containers, thermoses, bota bags, or wineskins

» Liquids like perfume, vape cartridges, bug spray, and sunscreen

» Signs, flags, banners, posters

» Skateboards, skates, scooters, rollerblades, bicycles

» Inflated balls

» Stickers, balloons, markers

» Aerosol cans

» Drones

» Laser pointers

» Professional photography equipment and video recording devices

» Selfie sticks

» Illegal drugs, illicit substances, or paraphernalia

» Bullhorns or other noise-making devices

» Fireworks

» Props or accessories that can be swung are hazardous to other guests

» Skateboards, segways, scooters, rollerblades, bicycles, hoverboards, and helmets

» Laptops/tablets

» Strobes or flashing lights

» Confetti

» Masks, chains, and jewelry with spiked edges

» Binoculars, two-way radios, walkie-talkies

» Musical instruments

» Unauthorized pamphlets, fliers, promotional items, and sales materials

Additional venue policies

Here we have outlined some of the key policies and rules that are in place to make your theater experience as positive and safe as possible, but it is always advisable to contact the venue directly ahead of your event as they may change.

Arrive on time

It is always best to arrive in good time for your event, especially if you are not familiar with the area. If you arrive after a performance has begun, your entrance may cause noise and disruption for other attendees and the performers. 

Aim to arrive at the theater at least 30 minutes before the performance is due to begin, so you have time to pass security, buy refreshments or merchandise, and find your seats. The more time you allow for your journey, the less likely it is you will be late due to congestion or parking problems.

Should you need to leave the theater before a performance has finished, please do so as quietly and discreetly as possible. 

Stay in allocated seats

Before the performance begins, you will be shown to the seats you have booked by theater staff. The theater asks that you do not try to sit anywhere else (even if seats are empty) or ‘switch’ with other audience members as this can cause disruption.

Turn off cell phones and electronic devices

The theater asks that patrons turn all electronic devices (cell phones, beepers, alarms) to silent mode during performances and avoid texting on cell phones as this can cause distractions for other audience members and performers. 

What to wear

The Majestic Theatre Dallas does not operate a dress code and, as it is an indoor venue, you don’t need to worry about dressing for outdoor weather. 

However, it is a climate-controlled building, so might be a good idea to dress in layers so you can adjust your outfit to your comfort.

Identification

It is important to bring a valid ID to the theater as well as your tickets, in case the venue needs to verify your identity and/or you want to buy alcohol. 

Concessions

You will find a wide variety of concessions available for purchase at the Majestic Theatre, Dallas, including alcoholic drinks (wine, beer, and more) and soft drinks. There are also light snacks for sale. 

It’s important to note, however, that not all events will allow food and drink to be consumed during the performance. Also, you are not allowed to take outside food and drink into the theater. 

Accepted payment methods

The Majestic Theatre Dallas is primarily a cashless venue. This means that while cash might be accepted in some cases, the venue encourages patrons to pay for refreshments and any merchandise that might be on sale with a debit or major credit card, or a digital payment device. Of course, you may want to carry some cash for tips.